Improving patient engagement and clinical outcomes

HealthChange Associates worked with the MeCare Management Team to: 

• Embed HCM into the program
• Provide HCM training to the MeCare Clinical Team

Impact:

• 28% decrease in potentially preventable hospitalizations in chronically ill patients
• 53% decrease in hospital emergency department visits for these patients
• Improvement in self-reported confidence and mental health

Ref: https://www.philips.com/a-w/about/news/archive/case-studies/20180905-reducing-hospital-readmissions-with-remote-patient-care-management.html

Managers report that customers value the behaviour change component of the program more than anything else.

“Without that component, you don’t get outcomes.”

Watch this 10 minute conference presentation outlining how HCM can help clinicians deliver effective, person-centred telehealth services.