Innovative Virtual Care Program Improves Engagement and Clinical Outcomes.
Background:Â
MeCare is an innovative program of West Moreton Hospital and Health Service (WMHHS), in partnership with Philips Healthcare, providing specialised support for people with challenging health issues and circumstances. It involves the use of monitoring devices to help people to understand changes to their health factors and then make decisions to take action (if required). Â
HeathChange® Methodology(HCM) informed program design and clinician training.
HealthChange Associates worked extensively with Senior Managers to embed HCM into the program. Team members were already competent using Motivational Interviewing techniques so a tailored training program and resources were developed to ensure program delivery consistency.Â
Philips HealthCare Manager, Helen Callum
Listen to Helen outline the benefits of using HCM for staff and clients (40 seconds).